Privacy Policy

Last updated: May 2026

Who we are

Till We Meet Again is a veterinary service operated by Emma Wilkes BVetMed MRCVS (RCVS No. 6585433), based in Tetbury, Gloucestershire. We are the data controller for personal information collected through this website.

You can contact us by phone or WhatsApp on 01666 719049, or via the contact form on our website.

What data we collect

When you use the contact form on our website, we collect:

• Your name
• Your email address
• Your phone number (optional)
• Your message, including any information about your pet or circumstances you choose to share

We do not collect payment information directly — all pricing enquiries are handled by phone or in person.

How we use your data

We use your contact information solely to respond to your enquiry and, where relevant, to arrange a visit. We do not use your data for marketing, and we do not sell or rent your information to any third party.

Legal basis for processing

We process your personal data on the basis of legitimate interests — specifically, to respond to an enquiry you have initiated. Where you share sensitive information about your circumstances, we treat this with the utmost discretion.

Third-party services

We use the following third-party services, each of which may process data as part of providing their service:

• Formspree (formspree.io) — processes contact form submissions on our behalf. Data is transmitted via Formspree's servers. See Formspree's privacy policy.
• Google Analytics 4 (Google LLC) — we use GA4 to understand how visitors use our website. This uses cookies and may collect anonymised usage data including your IP address. See Google's privacy policy.
• Microsoft Clarity (Microsoft Corporation) — we use Clarity for session recording and heatmaps to improve our website. See Microsoft's privacy policy.
• Google Maps (Google LLC) — an embedded map is displayed on our contact page. See Google's privacy policy.

Cookies

Our website uses analytics cookies. Please see our Cookie Policy for details.

How long we keep your data

We retain contact form submissions for as long as necessary to respond to your request, and no longer than 12 months from the date of enquiry.

Your rights under UK GDPR

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us on 01666 719049.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects when it was last revised.